Job Description
Join our mission to serve America's heroes! The Department of Veterans Affairs offers exceptional benefits including federal health insurance, retirement plans, paid leave, and tuition assistance. We're seeking motivated entry-level professionals to support critical veteran services in Fresno. This is your gateway to a stable career with unparalleled growth opportunities and comprehensive benefits packages.
Responsibilities
- Process veteran benefit applications with accuracy and timeliness
- Provide exceptional customer service via phone, email, and in-person
- Maintain confidential records using federal compliance standards
- Collaborate with cross-functional teams on program initiatives
- Support outreach events to connect veterans with resources
- Track and report performance metrics using government systems
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (college preferred)
- Ability to pass federal background investigation
- Proficiency in Microsoft Office Suite
- Strong attention to detail and organizational skills
- Ability to work in a secure federal facility
- Basic knowledge of veteran affairs programs (training provided)