Job Description
Launch your federal career with the U.S. Department of Veterans Affairs in Milwaukee! We're seeking motivated entry-level professionals to join our mission of serving America's heroes. Enjoy unparalleled benefits including comprehensive health insurance, generous retirement plans, paid holidays, and tuition assistance. Our supportive environment offers structured training programs and clear career advancement pathways. Join a team dedicated to excellence while making a tangible impact on veterans' lives.
Responsibilities
- Process veteran benefit applications with accuracy and timeliness
- Support case management documentation and data entry
- Assist veterans with benefit inquiries via phone and in-person
- Collaborate with cross-functional teams on program initiatives
- Maintain strict compliance with federal regulations and privacy laws
- Participate in ongoing training and professional development
- Contribute to process improvement initiatives
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (Bachelor's preferred)
- Basic computer proficiency with MS Office Suite
- Strong attention to detail and organizational skills
- Excellent written and verbal communication abilities
- Ability to pass federal background check
- Customer service mindset with empathy
- Willingness to learn federal systems and procedures