Job Description
Launch your federal career with the U.S. Department of Veterans Affairs in Nashville! We're seeking passionate entry-level professionals to support our mission of serving America's heroes. This role offers comprehensive benefits, professional development, and the opportunity to make a tangible impact. Join our dynamic team in Music City and grow your career in public service while enjoying Nashville's vibrant culture and low cost of living.
Responsibilities
- Process veteran benefits applications with precision and confidentiality
- Coordinate with federal agencies to ensure regulatory compliance
- Assist veterans and their families with benefit inquiries via phone and email
- Maintain accurate records in federal databases (VA VISTA, VBA)
- Support outreach programs to connect veterans with resources
- Prepare routine reports and correspondence using standardized templates
- Participate in cross-functional team meetings and training sessions
Qualifications
- U.S. citizenship required
- Associate's degree or 60 college credits (Bachelor's preferred)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Ability to pass federal background check and security clearance
- Basic knowledge of veterans' benefits systems (training provided)
- Detail-oriented with ability to handle sensitive information