Job Description
Are you seeking a stable career with a clear purpose? The Texas Department of State Health Services is now accepting applications for our Entry-Level Government Case Manager position in Austin, Texas. We are looking for dedicated individuals to join our public service team and make a tangible difference in the community.
As a government employee, you will enjoy unmatched job security, comprehensive health benefits, and a structured career path. No prior experience is required for this entry-level role; we provide extensive on-the-job training to help you succeed.
Why Join Us?
• Stable, long-term employment
• Comprehensive medical, dental, and vision insurance
• Paid time off and holidays
• Retirement savings plan (TRS)
Responsibilities
- Conduct intake interviews and gather necessary documentation from new clients regarding public assistance programs.
- Assist in the administration and compliance monitoring of state health and social service initiatives.
- Maintain accurate and confidential electronic records in strict accordance with government regulations.
- Communicate with government agencies and external stakeholders to resolve client inquiries and facilitate processes.
- Participate in community outreach events to promote available government services to the local population.
- Support the Case Management team in daily operations and workflow efficiency improvements.
Qualifications
- High School Diploma or GED equivalent required.
- Must be a U.S. Citizen or eligible to work in the United States.
- Strong attention to detail and exceptional organizational skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to pass a background check and drug screening.
- Valid Driver’s License and reliable transportation are preferred.