Job Description
Join Boston's dynamic public service team as an Entry-Level Government Clerk! This full-time position offers comprehensive benefits, job stability, and career advancement opportunities. No prior experience required – we provide paid training and mentorship to help you thrive in municipal government operations. Ideal for recent graduates or career changers seeking meaningful public service work in a supportive environment.
Why Join Us? Competitive salary, health/dental/vision insurance, generous paid time off, tuition reimbursement, and pension plan. Work directly with Boston's diverse communities while supporting essential city services.
Responsibilities
- Process and maintain official municipal records, permits, and applications with strict attention to detail
- Provide exceptional customer service via phone, email, and in-person inquiries from Boston residents
- Support departmental operations through data entry, filing, and document management
- Assist with public-facing events and community outreach initiatives
- Collaborate with cross-functional teams on administrative projects and process improvements
- Adhere to all federal, state, and municipal regulations governing public records
- Participate in ongoing training programs to develop municipal government expertise
Qualifications
- High school diploma or equivalent (GED)
- Strong written and verbal communication skills
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Ability to pass a background check and fingerprinting
- U.S. citizenship or legal authorization to work in the U.S.
- Commitment to public service and community values
- Ability to work in a fast-paced environment with minimal supervision
- Basic knowledge of Boston neighborhoods preferred but not required