Job Description
Start Your Career in Public Service
We are seeking motivated individuals to join our team as Entry-Level Government Operations Associates. This is an excellent opportunity to launch a stable and rewarding career in the public sector. You will play a vital role in supporting the daily operations of Mecklenburg County, serving our community with integrity and efficiency. If you are looking for a role that offers growth, competitive benefits, and the chance to make a real impact, we want to hear from you.
Why Join Us?
- Competitive Pay: $18.00 - $24.00 per hour based on experience.
- Comprehensive Benefits: Medical, dental, vision, and retirement plans.
- Work-Life Balance: Generous Paid Time Off (PTO) and holidays.
- Growth Potential: Clear pathways for internal promotion and professional development.
What You Will Do
As a new member of our team, you will assist in various administrative and operational functions to ensure the smooth delivery of county services.
Responsibilities
- Assist the public with inquiries via phone, email, and in-person at the service counter.
- Process and verify documents, applications, and forms with high attention to detail.
- Organize and maintain physical and digital filing systems to ensure data accuracy.
- Conduct basic research on county policies and procedures to support staff members.
- Collaborate with cross-functional teams to improve workflow efficiency.
- Prepare routine reports and correspondence using Microsoft Office Suite.
- Attend mandatory training sessions to stay updated on regulatory changes.
Qualifications
- High School Diploma or GED required; Associate’s degree preferred.
- Previous experience in customer service or administrative support is a plus but not mandatory.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong verbal and written communication skills.
- Ability to handle sensitive information with strict confidentiality.
- Basic computer skills and the ability to learn new software quickly.
- Valid driver’s license may be required depending on department needs.