Job Description
Join Boston's vibrant public service team! We're urgently seeking motivated individuals with no prior experience to launch impactful careers in government operations. This entry-level position offers comprehensive training and direct involvement in community-focused initiatives. Enjoy competitive benefits, flexible scheduling, and a clear pathway for advancement within Massachusetts' premier municipal workforce.
Responsibilities
- Assist in processing public service applications and documentation
- Support community outreach programs and public engagement events
- Manage digital filing systems and maintain accurate records
- Collaborate with cross-functional teams on city projects
- Respond to citizen inquiries via phone, email, and in-person
- Participate in departmental training and professional development
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (no college experience required)
- Strong communication and interpersonal skills
- Basic computer proficiency (Microsoft Office Suite)
- Ability to pass standard background check
- U.S. citizenship or legal resident status
- Availability for occasional evening/weekend community events
- Commitment to public service values and ethics
- Willingness to learn municipal procedures and regulations