Job Description
Join the City of Cleveland's Public Services department and launch your career in public service! We're seeking motivated entry-level professionals to contribute to our mission of delivering exceptional municipal services. This full-time position offers competitive compensation, comprehensive benefits including a generous pension plan, and structured career development pathways. Ideal for recent graduates or career changers passionate about community impact.
What We Offer:
- Industry-leading pension plan with employer contributions
- Comprehensive health/dental/vision coverage
- Tuition reimbursement and professional development funds
- Work-life balance with predictable schedules
- Opportunities for advancement within government sector
Responsibilities
- Support departmental operations through documentation, data entry, and record management
- Assist in policy research and compliance monitoring for municipal regulations
- Respond to public inquiries via phone, email, and in-person channels
- Collaborate with cross-functional teams on community projects
- Prepare reports and maintain accurate departmental databases
- Participate in community outreach initiatives and public meetings
- Adhere to all federal, state, and local government protocols
Qualifications
- Associate's degree or higher in Public Administration, Political Science, or related field
- Strong written and verbal communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to pass background check and government security clearance
- Basic knowledge of local government operations preferred
- Valid Ohio driver's license (if required for travel)
- U.S. citizenship or permanent residency status
- Commitment to public service ethics and confidentiality