Job Description
Are you looking for a stable career in the Federal sector? Apex Federal Solutions is currently hiring Entry-Level IT Support Specialists with no prior experience required. Join our team and play a vital role in supporting federal agency operations. We offer comprehensive training, excellent benefits, and a clear path for career advancement.
Why Join Us?
- Stable Employment: Work with a top-tier federal contractor ensuring national security and infrastructure.
- No Experience Needed: We provide all the training you need to succeed.
- Competitive Pay: Earn a salary between $50,000 and $65,000 plus full benefits.
- Growth Opportunities: Clear pathways to promotion and specialized certifications.
Apply today to start your journey in a rewarding federal career!
Responsibilities
- Provide Tier 1 technical support and troubleshooting for hardware and software issues.
- Assist in the setup and configuration of workstations for new federal personnel.
- Maintain accurate records of technical support tickets and incidents.
- Communicate effectively with agency staff to resolve technical inquiries.
- Ensure compliance with federal IT security policies and procedures.
- Collaborate with senior technicians to learn and implement new technologies.
Qualifications
- High School Diploma or GED required (Associate's degree preferred).
- Basic computer literacy and typing skills.
- Strong desire to learn and grow within the technology sector.
- Excellent customer service and communication skills.
- Ability to pass a background check and obtain necessary security clearance.
- Willingness to work in a fast-paced, professional environment.