Job Description
Are you looking for a rewarding career in public service? The Georgia Department of Retirement Services is seeking a dedicated and detail-oriented Entry-Level Pension Specialist to join our team in Atlanta. In this pivotal role, you will play a critical part in ensuring the financial security of our state’s retired workforce by accurately processing pension plans and providing exceptional customer service.
We value integrity, innovation, and inclusion. As an entry-level government employee, you will receive comprehensive training, mentorship, and the opportunity to grow your career within a stable and impactful organization.
Responsibilities
- Assist in the accurate calculation and processing of pension benefits for eligible retirees and beneficiaries.
- Review and verify retirement applications, ensuring all documentation complies with state and federal regulations.
- Respond to inquiries from retirees regarding pension status, eligibility, and procedural questions via phone, email, and in-person.
- Update and maintain accurate records in the state’s pension management system.
- Collaborate with internal teams to resolve complex benefit discrepancies.
- Participate in continuous professional development to stay current on retirement laws and policies.
Qualifications
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field; OR equivalent combination of education and experience.
- Strong attention to detail with the ability to analyze data and identify errors.
- Excellent written and verbal communication skills, with the ability to explain complex financial concepts to a non-technical audience.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with database management systems.
- Ability to work independently and manage multiple priorities in a fast-paced government environment.
- U.S. Citizenship is required for this government position.