Job Description
Are you looking to launch your career in the public sector? The Federal Retirement Services Agency is seeking dedicated Entry-Level Pension Specialists to join our dynamic team in Virginia Beach. In this role, you will play a crucial part in administering federal pension plans, ensuring accurate benefits processing for retirees, and maintaining the integrity of our financial records.
As a vital member of our agency, you will work in a collaborative environment that values accuracy, integrity, and service to the American public. We offer a comprehensive benefits package, including competitive pay, health insurance, and opportunities for advancement within the federal system.
Responsibilities
- Assist in the processing and calculation of federal pension claims and benefits requests.
- Review and verify pension documentation for accuracy and compliance with federal regulations.
- Communicate with retirees and applicants via phone and email to resolve inquiries regarding pension eligibility.
- Maintain and update confidential employee records and pension databases using secure systems.
- Conduct preliminary research on retirement plan provisions to support senior analysts.
- Participate in ongoing training regarding updates to the Federal Employees Retirement System (FERS) and CSRS.
- Prepare reports on pension processing metrics and assist in audit preparations.
Qualifications
- High School Diploma or GED required; Associate’s degree in Finance, Accounting, or Business Administration preferred.
- Strong attention to detail with the ability to detect discrepancies in data.
- Excellent verbal and written communication skills for interacting with the public.
- Basic knowledge of Microsoft Office Suite (Excel, Word, Outlook).
- Ability to maintain confidentiality and adhere to strict government security protocols.
- Willingness to obtain a government background clearance upon employment.
- Familiarity with pension plans or federal government operations is a plus.