Job Description
Are you looking for a meaningful career in public service? The City of New Orleans is currently seeking motivated individuals to join our Emergency Communications Department as Entry-Level Public Safety Dispatchers. This is an excellent opportunity to start a rewarding career without prior experience required.
As a Dispatcher, you will serve as the vital link between our citizens and first responders. You will answer emergency calls, dispatch units, and provide critical information to ensure the safety of our community. We offer comprehensive training, a supportive environment, and the chance to make a real difference in New Orleans.
Responsibilities
- Receive and process incoming emergency (911) and non-emergency calls efficiently.
- Dispatch police, fire, and medical units to active incidents.
- Maintain accurate and up-to-date radio logs and incident records.
- Provide critical information to field personnel via two-way radio.
- Assist citizens with inquiries and non-emergency services via phone or in-person.
- Monitor and operate computer-aided dispatch (CAD) systems and CCTV cameras.
- Collaborate with other city departments to coordinate response efforts.
Qualifications
- High School Diploma or GED equivalent required.
- Must be at least 18 years of age.
- Excellent verbal and written communication skills.
- Ability to remain calm and composed under high-pressure situations.
- Basic computer literacy and typing skills.
- Valid driver's license preferred.