Job Description
Join the Commonwealth of Massachusetts and build a rewarding career with exceptional benefits! We're seeking motivated entry-level professionals to serve the public in our Boston headquarters. Enjoy comprehensive health insurance, generous retirement plans, paid time off, and tuition assistance – all while gaining valuable experience in public service. No prior experience required – we provide full training and mentorship to set you up for success.
Responsibilities
- Assist with administrative support and document processing
- Provide courteous customer service via phone, email, and in-person
- Support data entry and record maintenance systems
- Collaborate with cross-functional teams on projects
- Attend training sessions to develop public sector skills
- Uphold confidentiality and compliance with state regulations
- Participate in community engagement initiatives
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office Suite)
- Ability to pass background check and fingerprinting
- Commitment to public service values
- Detail-oriented with organizational abilities
- Valid driver's license (if required for travel)
- Ability to work in a fast-paced environment