Job Description
Join Nebraska's premier public service team as a DMV Customer Service Representative! We provide all necessary equipment – no personal devices required. Enjoy competitive benefits, paid training, and a supportive environment dedicated to serving our community. Help streamline vehicle registrations, license renewals, and transactions while advancing your career in public administration. Apply today to become part of our award-winning team!
Responsibilities
- Process vehicle registrations, title transfers, and driver license renewals using state-of-the-art department equipment
- Provide exceptional customer service via in-person, phone, and digital channels
- Maintain accurate records using proprietary DMV software and hardware
- Resolve customer inquiries regarding regulations, fees, and documentation requirements
- Process payments and issue permits/licenses using department-issued devices
- Collaborate with team members to optimize service efficiency and customer satisfaction
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Ability to operate standard office equipment (provided by employer)
- Strong communication and conflict resolution skills
- Basic computer proficiency with willingness to learn proprietary systems
- Nebraska residency required upon hire
- Ability to pass background check and drug screening