Job Description
Join our mission to serve America's heroes as an entry-level Administrative Assistant at the U.S. Department of Veterans Affairs in Memphis, TN. This role offers unparalleled federal benefits, structured career advancement, and the opportunity to make a tangible impact in veterans' lives. We provide comprehensive training and a supportive environment for career growth.
Our Memphis facility serves over 100,000 veterans across Tennessee and Mississippi, offering dynamic work in a mission-driven organization. Enjoy competitive compensation, flexible work schedules, and robust retirement benefits through the Federal Employees Retirement System.
Responsibilities
- Manage office operations including scheduling, correspondence, and records maintenance
- Process veteran benefits applications with precision and confidentiality
- Coordinate meetings, travel arrangements, and facility logistics for 15+ staff
- Maintain compliance with federal regulations (FISMA, HIPAA, and VA guidelines)
- Utilize VA-specific software systems (e.g., VISTA, VBA) for data management
- Provide frontline support to veterans and their families at our Memphis location
- Collaborate with cross-functional teams on special projects and initiatives
Qualifications
- U.S. citizenship required (per federal employment regulations)
- High school diploma or GED (college degree preferred)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Basic understanding of federal records management procedures
- Strong written and verbal communication skills
- Ability to obtain and maintain a government security clearance
- Experience with customer service principles and practices
- Attention to detail with 95% accuracy in documentation tasks