Job Description
Join the Social Security Administration as a Federal Administrative Assistant in Mesa, AZ. Serve the community while enjoying competitive benefits, job stability, and opportunities for advancement in a mission-driven environment. We're seeking a detail-oriented professional to support critical government operations with integrity and excellence.
Responsibilities
- Manage official correspondence, records, and documentation in compliance with federal regulations
- Provide exceptional customer service to applicants via phone, email, and in-person interactions
- Process claims, forms, and benefits eligibility determinations using SSA systems
- Coordinate schedules, meetings, and travel arrangements for department leadership
- Maintain accurate databases and generate reports for operational analysis
- Collaborate with cross-functional teams to ensure seamless service delivery
Qualifications
- Associate's degree in Business Administration or related field (or equivalent experience)
- Minimum 2 years administrative support experience in a regulated environment
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Ability to handle sensitive information with discretion and confidentiality
- U.S. citizenship and eligibility for federal background clearance