Job Description
Join our mission to serve America's heroes as a Federal Administrative Assistant in San Antonio! This part-time opportunity offers competitive benefits and meaningful work supporting veterans' services. We're seeking a dedicated professional to maintain operations excellence in a collaborative government environment.
Responsibilities
- Manage veteran records and correspondence using VA systems
- Schedule appointments and coordinate administrative workflows
- Process claims documentation with 100% accuracy
- Assist veterans with benefit inquiries and program navigation
- Maintain compliance with federal privacy regulations (HIPAA, FERPA)
- Collaborate with multi-disciplinary teams on service delivery
- Generate reports and analyze operational metrics
Qualifications
- U.S. citizenship required
- Minimum 2 years administrative experience
- Proficiency in Microsoft Office Suite and VA databases
- Ability to obtain and maintain background clearance
- Exceptional communication and customer service skills
- Knowledge of veteran benefits systems preferred
- Bilingual (English/Spanish) highly desirable
- Associate's degree or equivalent experience required