Job Description
Launch your stable federal career with no prior experience required! The U.S. Department of Veterans Affairs offers comprehensive benefits, job security, and growth opportunities in Chicago. We provide on-the-job training for motivated individuals seeking a meaningful career in public service. Enjoy competitive salaries, federal health insurance, retirement plans, and paid time off while serving our nation's heroes.
Responsibilities
- Process and maintain confidential veteran benefit records with accuracy
- Assist veterans and their families with benefit inquiries via phone/email
- Prepare official correspondence and government documents
- Manage filing systems and digital document databases
- Coordinate scheduling for veteran appointments and meetings
- Support administrative tasks including data entry and report generation
- Comply with federal regulations and privacy standards
Qualifications
- High school diploma or equivalent (GED accepted)
- Basic computer proficiency (Microsoft Office Suite)
- Strong attention to detail and organizational skills
- Excellent written and verbal communication abilities
- Ability to pass federal background investigation
- U.S. citizenship is mandatory
- Willingness to complete 2-week paid training program
- Customer service mindset with empathy for veterans