Job Description
Are you looking for a stable career with a government contractor?
We are urgently hiring for our Night Shift operations in Milwaukee, WI. Join a team dedicated to supporting federal agencies with critical infrastructure and data management. This is an excellent opportunity for professionals seeking a stable, long-term career path with competitive benefits and a secure work environment.
In this role, you will ensure the continuity of essential government services while working a structured night schedule.
Responsibilities
- Monitor Operations: Oversee government communication channels and system alerts during night shifts to ensure immediate response to critical issues.
- Data Integrity: Process and verify incoming documentation and digital records to maintain high accuracy and compliance standards.
- Client Support: Assist internal and external stakeholders by resolving inquiries and escalating complex issues to the appropriate teams.
- Security Compliance: Adhere strictly to government security protocols and data privacy regulations at all times.
- Workflow Coordination: Collaborate with day-shift supervisors to ensure seamless handovers and operational continuity.
- Report Generation: Compile daily logs and performance reports to track team productivity and service levels.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree in Business, IT, or a related field is preferred.
- Availability: Must be willing and able to work full-time night shifts (e.g., 6:00 PM – 6:00 AM).
- Experience: Previous experience in customer service, data entry, or government support is highly desirable.
- Skills: Strong attention to detail and proficiency with standard office software (Microsoft Office Suite).
- Communication: Excellent verbal and written communication skills with the ability to interact professionally.
- Clearance: Ability to pass a standard background check and drug screening.