Job Description
Join the U.S. Department of Veterans Affairs in Memphis, TN as a Federal Administrative Clerk and contribute to supporting our nation's heroes. This part-time position offers a unique opportunity to work within a prestigious federal agency while maintaining work-life balance. You'll play a vital role in ensuring smooth office operations through precise documentation, veteran support services, and compliance with federal regulations. Our Memphis facility prioritizes employee development and community impact, making this ideal for service-minded professionals seeking meaningful part-time work.
We offer competitive hourly rates, flexible scheduling options, and federal benefits eligibility. As a veteran-friendly employer, we encourage applications from individuals with military experience who wish to continue serving their community. If you're detail-oriented, passionate about public service, and seeking stability in part-time federal employment, we invite you to apply.
Responsibilities
- Manage and maintain accurate veteran records and documentation in federal databases
- Process administrative forms, benefits applications, and correspondence according to VA protocols
- Provide frontline customer service to veterans, families, and stakeholders via phone, email, and in-person
- Assist with scheduling, calendar management, and coordination of veteran appointments
- Prepare reports, memos, and official communications using Microsoft Office Suite
- Ensure strict adherence to federal privacy regulations (HIPAA, FERPA) and security protocols
- Collaborate with cross-functional teams to support veteran outreach initiatives
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years clerical/administrative experience in regulated environment
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail with error-free documentation skills
- Excellent communication abilities and customer service orientation
- Ability to pass federal background check and security clearance
- U.S. citizenship required
- Experience with veteran services or federal systems highly desirable