Job Description
Join the Social Security Administration's dynamic Sacramento team as a Federal Administrative Specialist. This pivotal role directly impacts the lives of millions by processing critical benefit applications and maintaining accurate records. Enjoy competitive federal benefits, career advancement opportunities, and a stable work environment in California's capital.
Responsibilities
- Process and adjudicate Social Security benefit applications with precision
- Manage confidential case files and ensure compliance with federal regulations
- Provide exceptional customer service to beneficiaries via phone, email, and in-person
- Utilize SSA systems (e.g., MAXIS) for data entry and case management
- Generate comprehensive reports and documentation for internal stakeholders
- Collaborate with cross-functional teams to resolve complex benefit inquiries
Qualifications
- U.S. citizenship and background investigation clearance
- Bachelor's degree or 3 years relevant administrative experience
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word)
- Strong attention to detail and data accuracy skills
- Ability to handle sensitive information with confidentiality
- Excellent written and verbal communication abilities
- Experience with federal government systems preferred