Job Description
Join our dedicated federal team in Austin and make a difference in veterans' lives. We're seeking a meticulous Administrative Specialist to support critical VA operations with weekly pay cycles and comprehensive benefits. This role offers stability, growth opportunities, and the chance to serve those who served our nation. Enjoy Austin's vibrant culture while contributing to meaningful public service.
Responsibilities
- Manage federal documentation systems with 99% accuracy
- Process veteran benefit claims within strict SLAs
- Coordinate inter-agency communications and reporting
- Maintain confidential records in compliance with federal regulations
- Support veterans through direct case management
- Generate performance metrics for departmental review
- Train staff on federal compliance protocols
Qualifications
- Bachelor's degree in Public Administration or related field
- 2+ years federal government experience
- Proficiency in SF-50 and HR systems
- Active security clearance (or ability to obtain)
- Expertise in federal compliance frameworks
- Advanced Excel and Salesforce skills
- VA-specific benefit knowledge preferred