Job Description
Join the Social Security Administration as a Federal Administrative Specialist in Memphis, TN. This vital role supports our mission to deliver critical services to millions of Americans. You'll work in a dynamic environment where your organizational skills directly impact public service excellence. We offer competitive benefits, professional development, and the opportunity to serve your community through meaningful federal work.
Responsibilities
- Manage and process complex case documentation with 99% accuracy
- Coordinate interdepartmental communications and record-keeping systems
- Provide exceptional customer service to 50+ daily inquiries via phone/in-person
- Maintain compliance with federal regulations and agency protocols
- Prepare detailed reports using MS Office Suite and agency databases
- Support special projects including community outreach initiatives
- Train new staff on administrative procedures and systems
Qualifications
- Associate's degree or 3 years relevant administrative experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- US citizenship and ability to pass federal background check
- Experience with federal record-keeping standards (FAR/DFARS)
- Strong written and verbal communication skills
- Ability to handle sensitive information with discretion
- Basic knowledge of Tennessee state/federal regulations