Job Description
Join the Social Security Administration as a Federal Administrative Specialist in Wichita, KS! Be part of a mission-driven team delivering critical public services to our community. Enjoy competitive federal benefits, professional development opportunities, and the satisfaction of supporting Americans nationwide. This role offers stability, purpose, and growth within one of America's most trusted agencies.
Responsibilities
- Process and adjudicate retirement, disability, and survivor claims with 99% accuracy
- Manage confidential case files and maintain secure digital records
- Provide exceptional customer service via phone, email, and in-person consultations
- Collaborate with medical and legal teams to resolve complex benefit cases
- Generate comprehensive reports using federal compliance systems
- Train new staff on SSA procedures and regulatory requirements
Qualifications
- U.S. citizenship and federal background clearance
- Bachelor's degree in Public Administration or related field
- 2+ years experience in government or administrative roles
- Proficiency in Microsoft Office Suite and federal databases
- Knowledge of SSA regulations and federal compliance protocols
- Exceptional written and verbal communication skills
- Ability to handle sensitive information with discretion