Job Description
Join a mission-driven team at the U.S. Department of Veterans Affairs in Philadelphia, where we're urgently hiring for a full-time Federal Administrative Specialist position. Enjoy unparalleled job security, comprehensive benefits, and the opportunity to serve our nation's heroes. This role offers stability in today's volatile job market with competitive compensation, retirement plans, and paid leave. Our Philadelphia office provides a collaborative environment with modern facilities and career advancement opportunities. If you're seeking a meaningful career with federal benefits, apply now to join our dedicated public service team.
Responsibilities
- Manage veteran benefit applications and ensure compliance with federal regulations
- Coordinate with interagency partners to resolve complex case issues
- Prepare detailed reports and maintain accurate digital records using VA systems
- Provide exceptional customer service to veterans and their families via phone and in-person
- Assist in developing process improvements for veteran service delivery
- Support outreach initiatives for underserved veteran communities
Qualifications
- U.S. citizenship required
- Bachelor's degree in Public Administration or related field
- Minimum 2 years federal administrative experience
- Proficiency with VA IT systems and Microsoft Office Suite
- Ability to obtain and maintain a moderate security clearance
- Strong written and verbal communication skills
- Experience with veteran advocacy preferred