Job Description
Launch your stable federal career with the U.S. Department of Veterans Affairs in Raleigh, NC. We're seeking motivated entry-level professionals to join our mission of serving America's heroes. Enjoy competitive benefits, job security, and growth opportunities in a supportive environment. No prior federal experience required – we provide comprehensive training.
Responsibilities
- Process veteran benefits applications and documentation
- Manage case files and maintain accurate records
- Communicate with veterans via phone, email, and in-person
- Collaborate with cross-functional teams on program initiatives
- Utilize federal databases for case tracking and reporting
- Support outreach events for veteran community engagement
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong written and verbal communication skills
- Proficiency in Microsoft Office Suite
- Ability to handle confidential information with discretion
- Customer service mindset and problem-solving aptitude
- U.S. citizenship and ability to pass federal background check
- Basic knowledge of veteran benefits systems (training provided)