Job Description
Join the Social Security Administration as a Federal Administrative Specialist in San Jose, CA. Make a meaningful impact serving our community while advancing your career in a stable, mission-driven environment. We offer comprehensive benefits, professional development, and a collaborative workplace culture.
Responsibilities
- Manage case files and ensure accurate processing of federal benefits applications
- Communicate complex regulations to diverse stakeholders via phone, email, and in-person
- Maintain electronic records with strict adherence to federal compliance standards
- Coordinate cross-agency documentation and data verification processes
- Support public outreach initiatives to enhance benefit access
- Train new staff on administrative protocols and systems
Qualifications
- U.S. citizenship required
- Bachelor's degree in Public Administration or related field
- 2+ years administrative experience with federal/state agencies
- Proficiency in MS Office Suite and federal databases
- Exceptional written and verbal communication skills
- Ability to handle confidential information with discretion
- Pass background investigation and security clearance