Job Description
Join our mission-critical team at the Cleveland VA Medical Center! We're seeking a dedicated Federal Administrative Specialist to support veteran services with weekly direct deposit pay, comprehensive benefits, and unparalleled job security. This full-time position offers competitive compensation and opportunities for career advancement within one of America's most respected federal agencies.
Why Apply? Enjoy weekly paychecks, federal health/dental/vision insurance, retirement plans, paid time off, and student loan forgiveness eligibility. Work in a supportive environment where your contributions directly impact veterans' lives.
Responsibilities
- Process veteran benefit applications and claims with 99% accuracy
- Coordinate scheduling for medical appointments and veteran outreach events
- Maintain confidential electronic and paper records per federal regulations
- Respond to veteran inquiries via phone, email, and in-person channels
- Collaborate with interdisciplinary teams to streamline service delivery
- Generate monthly reports using federal databases (e.g., VISTA, VBA)
- Support eligibility verification for federal healthcare programs
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (college degree preferred)
- Minimum 2 years administrative experience in fast-paced environment
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to obtain and maintain federal background clearance
- Strong attention to detail and organizational skills
- Experience with HIPAA/FERPA compliance protocols
- Excellent written and verbal communication abilities