Job Description
Join the Social Security Administration as a Federal Administrative Specialist in Milwaukee and make a direct impact on citizens' lives. This full-time position offers competitive federal benefits, career advancement opportunities, and the prestige of serving the public. We're seeking a detail-oriented professional to support critical operations in our regional office, where your administrative expertise will ensure seamless service delivery to Wisconsin residents. Enjoy a stable work environment with comprehensive health insurance, retirement plans, and paid time off while contributing to America's most trusted social safety program.
Responsibilities
- Process and maintain confidential case files for Social Security benefits applications
- Coordinate with federal agencies and external partners to verify applicant eligibility
- Manage digital document systems ensuring compliance with federal privacy regulations (HIPAA/FERPA)
- Provide administrative support to department leadership including scheduling, correspondence, and report preparation
- Conduct quality assurance reviews of administrative documentation for accuracy and completeness
- Assist with public inquiries regarding benefit programs and application procedures
- Maintain inventory of office supplies and equipment within federal procurement guidelines
Qualifications
- Associate's degree or higher in Public Administration, Business, or related field
- Minimum 2 years of administrative experience in a government or regulated environment
- Proficiency in Microsoft Office Suite and federal document management systems
- Knowledge of federal records management standards (e.g., NARA guidelines)
- Ability to obtain and maintain a government security clearance
- Exceptional attention to detail and accuracy in document processing
- Strong written and verbal communication skills for public interactions
- U.S. citizenship required