Job Description
Join one of America's most respected federal agencies in Philadelphia and build a career with unparalleled stability and purpose. The U.S. Department of Veterans Affairs seeks a dedicated Administrative Specialist to support critical operations serving our nation's heroes. Enjoy comprehensive benefits, predictable advancement paths, and the satisfaction of meaningful public service. This full-time position offers competitive compensation and a supportive work environment within a secure government facility.
Responsibilities
- Manage veteran benefit claims documentation and processing workflows
- Coordinate interdepartmental communications and scheduling for senior leadership
- Maintain confidential records in compliance with federal regulations (HIPAA, FERPA)
- Analyze operational data to identify process improvement opportunities
- Prepare detailed reports for congressional inquiries and performance metrics
- Train staff on administrative protocols and compliance standards
- Serve as primary liaison with congressional offices and veteran advocacy groups
Qualifications
- Bachelor's degree in Public Administration, Business, or related field
- Minimum 3 years federal administrative experience
- Active Secret security clearance (or ability to obtain)
- Proficiency in G Suite, Microsoft Office Suite, and HRIS systems
- Expert knowledge of VA regulations (38 CFR) and federal procurement rules
- Exceptional written communication skills for policy documentation
- Project management certification (PMP or similar) preferred
- US citizenship required