Job Description
Join our mission to serve America's heroes with a stable federal career in Omaha. This entry-level position offers unparalleled job security, comprehensive benefits, and structured career advancement within the Department of Veterans Affairs. We're seeking motivated individuals to support our veteran-focused operations while building a lifelong career with federal stability.
As an Administrative Specialist, you'll be part of a team dedicated to delivering exceptional service to our nation's veterans. Enjoy competitive pay, flexible work arrangements, and opportunities for professional development through federal training programs. This role includes full federal benefits including health insurance, retirement plans, and paid time off.
Responsibilities
- Process and maintain veteran benefit documentation with precision and confidentiality
- Coordinate scheduling and communications for veteran services teams
- Assist with data entry and record-keeping in federal systems
- Respond to inquiries from veterans and their families with empathy and professionalism
- Support administrative tasks including report generation and file management
- Collaborate with cross-functional teams to ensure seamless service delivery
- Adhere to federal regulations and privacy protocols for sensitive veteran information
Qualifications
- US citizenship required (federal employment mandate)
- High school diploma or equivalent (college degree preferred)
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and accuracy in documentation
- Excellent written and verbal communication skills
- Ability to handle sensitive information with discretion
- Previous customer service experience preferred
- Willingness to complete federal background investigation