Job Description
Join a mission-driven organization with unparalleled job security and comprehensive benefits. The U.S. Department of Veterans Affairs is seeking motivated entry-level professionals to build stable careers supporting our nation's heroes. This role offers competitive pay, federal retirement plans, health insurance, and paid time off while making a tangible impact. No federal experience required – we provide onboarding training and career advancement pathways.
Responsibilities
- Process veteran benefit applications with accuracy and timeliness
- Manage confidential records and documentation in compliance with federal regulations
- Assist veterans and families with inquiries via phone, email, and in-person
- Coordinate with internal teams to resolve benefit discrepancies
- Prepare routine reports and correspondence using Microsoft Office Suite
- Support outreach events to connect veterans with available resources
- Adhere to strict data security protocols and HIPAA compliance standards
Qualifications
- High school diploma or equivalent (college degree preferred)
- U.S. citizenship and ability to pass federal background check
- Proficiency in Microsoft Office applications (Word, Excel, Outlook)
- Strong attention to detail and organizational skills
- Ability to handle confidential information with discretion
- Customer service experience with diverse populations
- Basic knowledge of veterans' benefits systems (training provided)
- Valid driver's license for occasional travel between facilities