Job Description
Join our dynamic team at the U.S. Department of Veterans Affairs in Raleigh, NC, and make an immediate impact supporting our nation's heroes. We're seeking a highly motivated Administrative Specialist to deliver critical support services with urgency and precision. This is a rare opportunity to advance your career in federal service with immediate start eligibility and competitive benefits including health insurance, retirement plans, and paid leave.
Why You'll Love Working Here: Modern collaborative work environment, professional development opportunities, and the satisfaction of serving veterans. We offer a supportive culture where your contributions directly impact veterans' lives.
Responsibilities
- Process and prioritize veteran benefit applications with 48-hour turnaround targets
- Manage confidential case files and maintain strict compliance with federal regulations
- Coordinate cross-agency communications and documentation workflows
- Analyze complex eligibility requirements using VA policy databases
- Conduct quality assurance reviews for 100% of processed applications
- Generate performance reports and data visualizations for leadership review
- Train junior staff on VA systems and compliance protocols
Qualifications
- U.S. citizenship and ability to obtain federal background clearance
- Bachelor's degree in Public Administration or related field (or equivalent experience)
- Minimum 2 years' experience in federal or state government administration
- Proficiency with VA-specific software (e.g., VBA, VBMS) and Microsoft Office Suite
- Expert knowledge of federal records management (FEMA, NARA standards)
- Exceptional written communication skills with policy document drafting experience
- Ability to manage competing priorities in high-pressure environments