Job Description
Join the ranks of public service with a stable federal career at the U.S. Department of Veterans Affairs in Jacksonville, FL. This entry-level administrative specialist position offers unparalleled job security, comprehensive benefits, and a clear path for growth. As a key support team member, you'll contribute directly to veteran services while building a foundation for long-term professional development. Enjoy competitive pay, federal holidays, retirement plans, and work-life balance in a mission-driven environment.
Why Join Us?
- Guaranteed job stability in federal service
- Generous benefits package (health, dental, vision)
- Tuition reimbursement and career advancement programs
- Work-life balance with predictable schedules
- Purpose-driven mission supporting veterans
Responsibilities
- Process and maintain veteran benefit documentation using federal systems
- Coordinate with multiple departments to ensure accurate record-keeping
- Respond to inquiries from veterans and stakeholders via phone/email
- Prepare reports and correspondence following federal guidelines
- Assist with scheduling and administrative support for team initiatives
- Participate in cross-departmental process improvement projects
- Adhere to strict confidentiality and data security protocols
Qualifications
- U.S. citizenship required
- High school diploma or GED (college degree preferred)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to pass federal background investigation
- Strong attention to detail and organizational skills
- Basic knowledge of federal regulations (training provided)
- Customer service experience preferred
- Ability to work in a team environment with minimal supervision