Job Description
Join our mission to serve America's heroes! The U.S. Department of Veterans Affairs is hiring passionate individuals for entry-level federal positions in Raleigh, NC. No prior experience required – we provide comprehensive training and a competitive benefits package including a federal pension plan. Enjoy stability, growth opportunities, and the chance to make a tangible difference in veterans' lives.
Why Work With Us?
- Federal pension plan with agency contributions
- Comprehensive health benefits (dental/vision included)
- Generous paid time off and federal holidays
- Tuition reimbursement and professional development
- Work-life balance with flexible scheduling options
Responsibilities
- Process veteran benefit applications with precision and attention to detail
- Manage digital records using federal compliance systems
- Respond to veteran inquiries via phone, email, and in-person
- Coordinate with cross-functional teams to resolve case issues
- Prepare accurate reports for department leadership
- Support outreach initiatives for veteran community engagement
- Maintain strict confidentiality of sensitive veteran information
Qualifications
- High school diploma or equivalent (GED)
- U.S. citizenship required
- Basic computer proficiency (Microsoft Office Suite)
- Strong written and verbal communication skills
- Ability to pass federal background check
- Detail-oriented with organizational aptitude
- Commitment to serving veterans' needs
- No prior federal experience necessary