Job Description
Launch your federal career with the U.S. Department of Veterans Affairs! We're seeking motivated entry-level Administrative Specialists to support critical veteran services in our Raleigh office. No prior experience required – we provide comprehensive training and career advancement opportunities. Join our mission to honor America's heroes while building a stable, benefits-rich career with competitive pay and federal retirement plans.
Why join us?
• Comprehensive benefits package (health/dental/vision)
• Generous paid time off and federal holidays
• Student loan repayment assistance
• Clear promotion pathways to GS-12+ roles
• Tuition reimbursement for professional development
Responsibilities
- Process and manage veteran benefit applications with accuracy and timeliness
- Coordinate scheduling and correspondence for veteran support teams
- Maintain digital records using VA-approved systems (training provided)
- Assist veterans and their families with benefit inquiries via phone/email
- Collaborate with cross-functional teams to resolve service delivery issues
- Support outreach initiatives for underserved veteran communities
- Prepare routine reports and documentation for leadership review
Qualifications
- High school diploma or equivalent (college degree preferred but not required)
- U.S. citizenship and ability to pass federal background check
- Proficiency in Microsoft Office Suite (training available)
- Strong written and verbal communication skills
- Ability to handle sensitive information with confidentiality
- Adaptability to learn new technologies and procedures
- Commitment to serving veterans with empathy and professionalism
- No prior federal experience necessary – training provided!