Job Description
Join our mission-critical team at the U.S. Department of Veterans Affairs in Kansas City! We're seeking a highly motivated Administrative Specialist to fill an immediate opening supporting our veteran services division. This is your chance to make a tangible impact while gaining invaluable federal experience with competitive benefits and rapid onboarding. No federal experience required – we provide comprehensive training!
As a key member of our operations team, you'll ensure seamless delivery of essential services to our nation's heroes while working in a collaborative, mission-driven environment. This temporary position offers a clear pathway to permanent federal employment for top performers.
Responsibilities
- Manage and prioritize veteran benefit applications with 99% accuracy
- Coordinate cross-departmental communications and documentation workflows
- Utilize VA-specific systems (e.g., VBA, VISTA) for case management
- Conduct quality assurance reviews on processed claims
- Provide direct support to veterans and their families via phone and in-person
- Prepare detailed reports for leadership review
- Maintain strict compliance with federal privacy regulations (HIPAA/VA)
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- Minimum 2 years administrative or customer service experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to obtain and maintain a government security clearance
- Exceptional attention to detail and organizational skills
- Strong written and verbal communication abilities
- U.S. citizenship required
- Ability to pass pre-employment background screening