Job Description
Join the U.S. Department of Veterans Affairs in Austin, TX as an Administrative Specialist and contribute directly to our mission of serving America's heroes. This immediate hire position offers a unique opportunity to make an immediate impact in a federal agency while enjoying competitive benefits and career growth. You'll work in a dynamic environment supporting veteran services with cutting-edge technology and collaborative teams. The VA is committed to diversity, equity, and inclusion, offering a supportive workplace where your professional development is prioritized.
Responsibilities
- Manage veteran benefit applications and documentation processing with 99% accuracy
- Coordinate with federal agencies and community partners to ensure seamless service delivery
- Maintain confidential veteran records and databases in compliance with federal regulations
- Analyze administrative workflows to identify efficiency improvements using Lean methodologies
- Prepare detailed reports for congressional oversight and internal performance metrics
- Provide exceptional customer service to veterans and their families via phone, email, and in-person
- Support special projects including veteran outreach events and policy implementation
Qualifications
- U.S. citizenship required (federal mandate)
- Minimum 2 years federal administrative experience or equivalent military service
- Proficiency in Microsoft Office Suite and federal database systems (e.g., VBA, HRIS)
- Secret clearance or ability to obtain within 30 days
- Bachelor's degree in Public Administration or related field preferred
- Experience with veteran service organizations or federal grant management
- Ability to work in a fast-paced environment with competing priorities
- Knowledge of VA policies and federal procurement regulations