Job Description
Join the Social Security Administration's Chicago office as an Administrative Specialist and make an immediate impact on serving our nation's seniors and disabled citizens. This urgent opening requires rapid onboarding to support critical SSA operations. We're seeking a dedicated professional to assist with claims processing, public inquiries, and documentation management. Enjoy competitive federal benefits, flexible scheduling, and the opportunity to serve your community while advancing your career in public service.
Responsibilities
- Process Social Security retirement and disability claims with 100% accuracy
- Respond to public inquiries via phone, email, and in-person visits
- Maintain confidential case files and electronic records
- Coordinate with federal agencies for documentation verification
- Generate reports on claim processing metrics
- Assist with outreach programs for underserved communities
- Support fraud prevention initiatives
Qualifications
- U.S. citizenship required
- Minimum 2 years administrative experience
- Proficiency in Microsoft Office Suite
- Ability to obtain federal background clearance
- Excellent written and verbal communication skills
- Experience with public-facing customer service
- Knowledge of SSA regulations preferred
- Ability to work flexible hours including weekends