Job Description
Join our elite federal team in Memphis with an immediate hire opportunity for a Federal Administrative Specialist. This critical role supports our mission-serving veterans through efficient operations and exceptional service. Enjoy competitive federal benefits, career growth, and the honor of public service. Start your journey in public administration today with a prestigious agency committed to excellence.
Responsibilities
- Process veteran benefits claims with 99% accuracy and timeliness
- Manage confidential case files and maintain secure documentation systems
- Coordinate with multi-agency stakeholders for seamless veteran services
- Analyze operational data to identify process improvement opportunities
- Provide frontline support to veterans and their families via phone/in-person
- Ensure compliance with federal regulations (VA Handbook 5007)
- Train temporary staff on administrative procedures and protocols
Qualifications
- U.S. citizenship (mandatory for federal employment)
- Minimum 2 years administrative experience in government/regulated industry
- Proficiency in VA systems (VBMS, VBA) or similar federal databases
- Active Secret Security clearance or ability to obtain within 30 days
- Bachelor's degree in Public Administration or related field
- Exceptional written communication skills for policy documentation
- Experience with FOIA requests and records management