Job Description
Join our mission to serve America's heroes as a Federal Administrative Specialist in Houston. This part-time role offers the unique opportunity to contribute to veteran services while maintaining work-life balance. Enjoy competitive federal benefits including health insurance, retirement plans, and paid leave. Work in a supportive environment with flexible scheduling (20-25 hours/week) at our state-of-the-art facility near the Texas Medical Center.
Responsibilities
- Process veteran benefit applications and documentation with 99.5% accuracy
- Manage electronic records systems (eVA, VBA) and maintain compliance with federal regulations
- Provide exceptional customer service to veterans and their families via phone, email, and in-person
- Coordinate with internal departments to resolve benefit-related inquiries within 48 hours
- Prepare routine reports and correspondence using Microsoft Office Suite
- Assist with community outreach events and veteran resource fairs
Qualifications
- U.S. citizenship and ability to pass federal background investigation
- Associate's degree or 2 years of administrative experience
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Experience with federal databases (e.g., VA, CMS) preferred
- Excellent communication skills with bilingual Spanish a plus
- Ability to work independently and prioritize tasks efficiently
- Valid Texas driver's license for occasional off-site duties