Job Description
Join the federal workforce as a Weekend Administrative Specialist at the U.S. Department of Veterans Affairs in Oakland. This critical role ensures seamless operations during weekend hours, supporting our mission to honor America's veterans through timely service delivery. You'll be part of a dedicated team maintaining essential records, coordinating communications, and providing direct support to veterans and their families during non-standard business hours.
Responsibilities
- Process and verify veteran benefits applications with 99.5% accuracy
- Coordinate weekend facility operations and emergency response protocols
- Manage secure document scanning and electronic filing systems
- Provide direct customer service to veterans via phone and in-person
- Prepare weekend activity reports for senior leadership review
- Collaborate with weekday staff for seamless workflow continuity
- Ensure compliance with federal record-keeping regulations (FISMA)
Qualifications
- U.S. citizenship and ability to obtain federal security clearance
- Minimum 2 years administrative experience in government or regulated industry
- Proficiency with Microsoft Office Suite and veteran benefits systems (VBMS)
- Ability to work independently with minimal supervision during weekend shifts
- Strong attention to detail with zero-error tolerance for veteran data
- Valid California driver's license (for occasional facility transport)
- Experience with HIPAA and VA privacy regulations