Job Description
Join our federal team in Arlington, VA, and make a meaningful impact! We're seeking a dedicated Administrative Specialist for weekend shifts supporting critical veteran services. Enjoy competitive pay, comprehensive benefits, and the satisfaction of serving those who served our nation. Apply today and become part of a mission-driven organization committed to excellence.
Responsibilities
- Manage veteran benefit applications with precision and confidentiality
- Process federal documentation using VA systems and protocols
- Coordinate weekend shift schedules with cross-functional teams
- Respond to veteran inquiries via phone, email, and secure portals
- Maintain compliance with federal privacy and security standards
- Generate weekly reports on shift performance and case metrics
- Support training initiatives for weekend staff on VA policies
Qualifications
- Minimum 2 years federal or public sector administrative experience
- Proficiency in VA systems (VBA, VISTA) and MS Office Suite
- Ability to work weekends (Saturday/Sunday) with rotating holidays
- Active Secret security clearance or ability to obtain one
- Bachelor's degree in Public Administration or related field
- Strong attention to detail with 0% error tolerance
- Experience working with veteran populations preferred