Job Description
Are you looking for a stable, high-impact career with the federal government? The Social Security Administration (SSA) is seeking a detail-oriented Administrative Specialist to join our dynamic team in New York. We pride ourselves on serving the public with integrity and efficiency.
In this role, you will be the first point of contact for the public, ensuring they receive accurate information regarding federal benefits. We offer a competitive benefits package, including health insurance, retirement plans, and weekly pay options for eligible candidates.
Why Join Us?
- Opportunity to work for a federal agency with nationwide impact.
- Guaranteed weekly pay structure for eligible positions.
- Comprehensive training and professional development opportunities.
- Modern work environment with state-of-the-art technology.
Responsibilities
- Answer and route incoming inquiries regarding federal benefits, applications, and eligibility requirements with high accuracy.
- Process and maintain confidential records, files, and reports in accordance with federal regulations.
- Assist in scheduling appointments and coordinating meetings for federal officials.
- Utilize database management systems to update and retrieve case information efficiently.
- Prepare correspondence, memos, and internal documents using Microsoft Office Suite.
- Collaborate with cross-functional teams to resolve complex customer issues and improve service delivery.
Qualifications
- United States Citizenship is required for federal employment.
- High School Diploma or General Equivalency Diploma (GED) required; Associate’s degree or Bachelor’s degree preferred.
- Minimum of 2 years of administrative experience in a government, legal, or corporate setting.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new software quickly.
- Strong verbal and written communication skills with the ability to explain complex policies clearly.
- Ability to maintain confidentiality and adhere to strict federal compliance standards.