Job Description
Join the Social Security Administration's prestigious Miami office as a Federal Benefits Specialist! Enjoy unparalleled job security with a guaranteed federal pension plan and weekly paychecks. This full-time role offers comprehensive benefits including health insurance, paid leave, and retirement savings. Work in a dynamic environment serving Florida's diverse community while advancing your career in public service.
Responsibilities
- Process federal retirement claims and pension applications with precision
- Provide in-person and virtual benefits counseling to Miami residents
- Manage complex eligibility determinations for federal programs
- Collaborate with cross-functional teams to resolve benefit discrepancies
- Maintain strict compliance with federal regulations and privacy laws
- Generate detailed reports on benefit program performance metrics
- Conduct outreach to underserved communities in South Florida
Qualifications
- Bachelor's degree in Public Administration, Finance, or related field
- Minimum 3 years experience in benefits administration or federal services
- Proficiency with federal systems (e.g., SSA, eOPF)
- Strong analytical skills for complex case evaluation
- Excellent communication in English and Spanish (required for Miami clientele)
- FBI security clearance eligibility
- Knowledge of ERISA and federal pension regulations