Job Description
Join the Social Security Administration's Raleigh office and become part of a mission-driven team dedicated to serving American citizens. This prestigious federal position offers exceptional benefits including comprehensive health insurance, generous retirement plans (TSP), paid vacation, tuition assistance, and flexible work schedules. As a key member of our public service team, you'll directly impact the financial security of millions while enjoying unparalleled job stability and career advancement opportunities.
Responsibilities
- Process and adjudicate federal retirement claims with meticulous attention to detail
- Provide expert guidance on Social Security benefits, Medicare, and supplemental programs
- Conduct complex eligibility determinations under federal regulations
- Develop comprehensive benefit plans for diverse client populations
- Collaborate with cross-functional teams to resolve benefit discrepancies
- Maintain strict compliance with federal privacy and security protocols
- Conduct outreach and education programs for underserved communities
Qualifications
- Bachelor's degree in Public Administration, Finance, or related field
- 3+ years of experience in federal benefits administration
- Advanced knowledge of SSA regulations and federal compliance requirements
- Professional certification (e.g., SHRM-SCP, CRC) preferred
- Exceptional analytical and problem-solving abilities
- Superior written and verbal communication skills
- Proficiency in federal case management systems (e.g., MAXIS)
- Ability to handle sensitive information with utmost discretion