Job Description
Join the U.S. Department of Veterans Affairs in New Orleans and enjoy unparalleled federal benefits while serving our nation's heroes. We offer comprehensive health insurance, generous retirement plans, paid time off, and professional development opportunities. This role is perfect for passionate individuals seeking stability, purpose, and exceptional work-life balance.
As a Federal Benefits Specialist, you'll be at the forefront of veteran support services, ensuring seamless access to life-changing benefits. Our state-of-the-art facility in downtown New Orleans provides a collaborative environment where your expertise directly impacts veterans' lives.
Responsibilities
- Process and manage veterans' benefit applications with precision and compassion
- Conduct eligibility assessments for federal healthcare, education, and disability programs
- Collaborate with cross-functional teams to resolve complex benefit inquiries
- Develop and deliver benefit outreach programs to underserved veteran communities
- Maintain strict compliance with federal regulations and privacy standards
- Analyze benefit program data to identify service improvement opportunities
Qualifications
- Bachelor's degree in Public Administration, Social Work, or related field
- Minimum 2 years' experience in benefits administration or federal services
- Proficiency with VA benefits systems (VBMS, VBA) and Microsoft Office Suite
- Strong analytical skills with attention to regulatory compliance
- Excellent communication and interpersonal abilities
- Ability to handle sensitive information with discretion and professionalism
- U.S. citizenship required