Job Description
Are you seeking a stable career with excellent benefits and a flexible schedule? We are currently recruiting for a dedicated Federal Benefits Specialist to join our team in Milwaukee, WI. This is a fantastic opportunity to work in the public sector with a weekend shift schedule that offers a great work-life balance.
As a key member of our team, you will play a vital role in assisting federal employees with their benefits inquiries and processing applications. We pride ourselves on offering competitive compensation and comprehensive health packages.
Responsibilities
- Process and review federal benefit applications and documentation with high accuracy.
- Manage incoming inquiries regarding weekend shift schedules and federal policies.
- Maintain strict confidentiality and compliance with government regulations.
- Collaborate with the HR team to ensure timely processing of payroll and benefits.
- Utilize data management systems to update employee records and status.
- Provide exceptional customer service to federal agency personnel.
Qualifications
- U.S. Citizenship required for federal positions.
- Minimum of 2 years of experience in government administration or customer service.
- Proficiency in Microsoft Office Suite and federal databases.
- Strong attention to detail and problem-solving skills.
- Ability to work weekends as part of a rotating schedule.
- Associate degree in Business Administration or related field preferred.