Job Description
Are you seeking a stable, rewarding career with the Federal Government? The North Carolina Department of Administration is looking for a detail-oriented Federal Benefits Specialist to join our dynamic team. We pride ourselves on offering a supportive work environment, comprehensive benefits, and a weekly pay structure that ensures your hard work is rewarded promptly.
In this pivotal role, you will serve as the primary point of contact for federal employees regarding benefits administration, ensuring compliance with federal regulations while maintaining the highest level of service excellence. If you are a proactive professional ready to make a difference, we want to hear from you.
Responsibilities
- Manage and process federal employee benefits applications and inquiries with a high degree of accuracy.
- Analyze payroll data to ensure timely and correct weekly disbursements to all staff members.
- Conduct regular audits to ensure full compliance with federal and state labor regulations.
- Provide exceptional customer service and resolve complex issues related to benefits and payroll.
- Prepare detailed reports for management and regulatory bodies on program performance.
- Collaborate with HR and Finance teams to optimize benefits administration processes.
Qualifications
- Minimum of a Bachelor’s degree in Public Administration, Human Resources, or a related field.
- Minimum of 3 years of experience in federal benefits administration, payroll, or government services.
- Strong proficiency in Microsoft Office Suite, specifically Excel for data analysis.
- Excellent written and verbal communication skills with the ability to explain complex policies clearly.
- Ability to pass a standard background check and maintain government security clearance requirements.