Job Description
Join the Social Security Administration's Detroit office as an immediate-hire Federal Claims Processor. This critical role ensures timely processing of retirement, disability, and survivor benefits for Michigan residents. We seek detail-oriented professionals ready to serve the public with integrity and efficiency. Enjoy competitive federal benefits, comprehensive training, and a mission-driven environment. Start your federal career today in Detroit's vibrant downtown core.
Responsibilities
- Process complex Social Security claims with 99% accuracy
- Verify applicant documentation against federal guidelines
- Manage electronic case files using SSA proprietary systems
- Communicate with claimants via phone/in-person inquiries
- Adhere to strict HIPAA and federal privacy regulations
- Generate benefit determination letters within 14-day SLA
- Collaborate with legal teams on contested cases
Qualifications
- US citizenship required
- Minimum 2 years administrative processing experience
- Proficiency in Microsoft Office Suite
- Familiarity with federal benefits systems preferred
- Ability to handle confidential information with discretion
- Pass background investigation and drug screening
- Valid Michigan driver's license
- Spanish bilingual skills highly desirable